سياسة الاستبدال والاسترجاع

Return and Exchange Policy for Mesotherapy Skin Store Welcome to the Return and Exchange Policy for Mesotherapy Skin Store We strive to provide the best shopping experience for our customers. If you are not satisfied with your product, we would like to assist you in returning or exchanging it according to the following conditions: 1. Return and Exchange Period You can request a return or exchange within 14 days from the date of receipt. 2. Return and Exchange Conditions To process your request, the following conditions must be met: The product must be unused, in its original condition, with all packaging and original wrapping. All labels and required details must be included. Customized products or products that have been opened for health reasons are not accepted. 3. Return and Exchange Process Steps Contact us: Reach out to our customer service team via [email] or [phone number] to start the return or exchange process. Provide information: Give details about the order, including the order number and a photo of the product. Receive instructions: We will send clear instructions on how to return the product. Return the product: Send the product to the address specified in the instructions. Shipping costs may be borne by you. 4. Refund After receiving the product and conducting an inspection, the refund request will be processed within 7-10 working days. The amount will be refunded to the same payment method used during purchase. 5. Exceptions Some products may be non-returnable or non-exchangeable, such as: Products that have been opened for health reasons. Special offer or discounted products, unless otherwise specified. 6. Changes to the Policy We may update the return and exchange policy from time to time. Any changes will be posted on this page. If you have any questions or inquiries, do not hesitate to contact us. We are here to help! Thank you for shopping at Mesotherapy Skin Store